Shipping Information
Key Information:
- Order Processing: Orders placed by 2:00 PM (AEST) will be processed the same day. Processing time is 1–2 business days (Monday to Friday).
- Delivery Time: 3–10 business days depending on your location within Australia.
- Shipping Cost: Free on all orders — always.
Where Do We Ship?
We currently ship to Australia only.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible after placing it. We'll do our best to cancel before it's dispatched.
Delayed Orders
Allow an extra 2 business days before contacting us. Please use your tracking number to check the status. If your order hasn't arrived, reach out with your order number and we'll investigate right away.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us with your order number and photos of the issue. We'll resolve it quickly — your satisfaction is guaranteed.
14-Day Money-Back Guarantee
Not happy? Return your item within 14 days for a full refund, no questions asked.